Privacy Policy

Your privacy is our concern.

Protecting your private information is our priority. This statement of Privacy applies to and Money Mart and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Money Mart include The Money Mart website is a Loan and Consumer Services site. By using the Money Mart website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, Money Mart may collect personally identifiable information, such as your:

  • First and Last Name
  • Mailing Address
  • E-mail Address
  • Phone Number
  • Employer
  • SIN
  • Income

If you purchase Money Mart’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include:(a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.*

* This does not apply to payday loan customers in British Columbia.

Use of your Personal Information

Money Mart collects and uses your personal information to operate its website(s) and deliver the services you have requested.*

Money Mart may also use your personally identifiable information to inform you of other products or services available from Money Mart and its affiliates, as permissible by law.* Certain provinces, such as British Columbia, Manitoba, and Alberta, do have additional restrictions regarding the use of your personal information as it relates to the provision of other products or services available from Money Mart and its affiliates, and Money Mart complies with these provincial laws.

* This does not apply to payday loan customers in British Columbia.

Sharing Information with Third Parties

Money Mart does not sell, rent or lease its customer lists to third parties.

Money Mart may, from time to time, contact you on behalf of external business partners about a particular offering that may be interest to you.* In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Money Mart may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Money Mart, and they are required to maintain the confidentiality of your information.

Money Mart may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Money Mart or the site; (b) protect and defend the rights or property of Money Mart; and/or (c) act under exigent circumstances to protect the personal safety of users of Money Mart, or the public.

* This does not apply to payday loan customers in British Columbia.

Tracking User Behavior

Money Mart may keep track of the websites and pages our users visit within Money Mart, in order to determine what Money Mart services are the most popular. This data is used to deliver customized content and advertising within Money Mart to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Money Mart. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Money Mart website.

Use of Cookies

The Money Mart website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Money Mart pages, or register with Money Mart site or services, a cookie helps Money Mart to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Money Mart website, the information you previously provided can be retrieved, so you can easily use the Money Mart features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Money Mart services or websites you visit.


This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

Your safety and privacy are utmost priority for us and therefore we have enabled various tools and technologies for the reactive and proactive protection of your information. It is also essential for us to have your partnership in building strong and effective defense against the criminals. Some (but not necessarily all) of the steps you can take to protect yourself include:

  • Ensure you have a strong and unique password for each account and device. Never write it down or save it anywhere.
  • When it comes to emails, texts or other electronic messages, avoid clicking a link without validating the sender and confirming that it is from a trusted source.
  • Never download or open attachments from an unfamiliar sender.
  • Do not rely on a display name without checking the email address behind it. The full email address can usually be seen by hovering over the display name on a personal computer or by clicking on the display name on a mobile phone. We send emails to consumers only from ‘’ or ‘’ email addresses.
  • Do not respond to emails, phone calls or text messages that request personal information or your account details. Beware of messages that convey a false sense of urgency or seem suspicious to you in other ways. You can always call us at 1-800-361-1407 or visit us if you’re in doubt if a message comes from us.
  • Ensure that your laptop, desktop and mobile device are protected by up-to-date antivirus software.
  • Do not share your computer or password or other login credentials with an unknown person.
  • Always lock your device that has critical information with a passcode or password that is difficult for anyone to guess.
  • Periodically consider whether it is worthwhile to permanently delete personal information from your various devices.
  • If you notice any suspicious activity, such as fraudulent emails that appear to come from Money Mart, please call us at 1-800-361-1407. Also, consider contacting your local law enforcement.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network or device can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

Money Mart does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe from Third Party Communications

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of Money Mart.

E-mail Communications

From time to time, Money Mart may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.* If you would like to stop receiving marketing or promotional communications via email from Money Mart, you may opt out of such communications by Clicking the Unsubscribe Button.*

Text Message Policy

By providing your cellphone number, you have provided (Money Mart® / Insta Chèques®) with consent to send you account-related text messages in conjunction with the services you have requested.

  • Message frequency varies by account/preference. Message & data rates may apply.
  • Supported Carriers:

    This program is supported by Airtel Wireless, Aliant Mobility, BC Tel Mobility, Bell Mobility, DAVE Wireless, EastLink - Bragg Communications Inc., Execulink Telecom, Fibernetics Corporation, FIRST Networks Operations, Freedom Mobile, Globalstar, ICE Wireless, Iristel, Keewaytinook Mobile (Dryden Mobility), MT&T Mobility, MTS COMMUNICATIONS (MANITOBA) CDMA, MTS Mobility, New Tel Mobility, Rogers Wireless, SaskTel Mobility, SSI Micro, Tbay Mobility, Telus Mobility, Videotron, and Wightman Telecom. Carriers are not liable for delayed or undeliverable messages.

    * This does not apply to payday loan customers in British Columbia.

    External Data Storage Sites

    We may store your data on servers provided by third party hosting vendors with whom we have contracted.

    Changes to this Statement

    Money Mart reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

    Contact Information

    Money Mart welcomes your questions or comments regarding this Statement of Privacy. If you believe that Money Mart has not adhered to this Statement, please contact Money Mart at:

    Privacy Officer*
    Money Mart
    20 Toronto St, Suite 1220 Toronto, Ontario
    Canada M5C 2B8

    For Money Mart’s complete Privacy Policy, please click here.