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Serving you is how it all began.
“Through service excellence and convenience, we are the leaders in providing immediate access to cash and financial services”.
We are a financial services company that began with the belief of putting people first. From the moment we first opened our doors, to the company we are today – we have always stood by our goal to set the highest standards for customer service, convenience and quality financial products and services. More than 30 years later, this is still the mission that guides us.
Money Mart® began as an entrepreneurial venture in 1982 in Edmonton, Alberta. At the time, the company’s founders had recognized a growing trend towards convenience and service in the financial services industry. To fully accommodate this trend, branches were opened outside of regular business hours and situated in easily accessible locations. As time passed, we earned the trust of our customers by consistently exceeding their expectations – a commitment that continues to this day.
Growth for Money Mart has been continuous. By 1994, we had over 100 franchised and corporate branches. By 2000, Money Mart exceeded the 200-outlet mark. Today, we employ more than 2,000 Canadians and have over 550 branches across Canada.
In 1996, Dollar Financial Group, Inc. purchased the Canadian company from its founders. In January 2018, Dollar Financial Group, Inc. began doing business as Money Mart Financial Services Group to reflect the expanded services we now provide our customers. Money Mart Financial Services Group owns and operates one of the largest providers of accessible consumer financial services to the unbanked and underbanked in North America with over 800 retail locations across the United States and Canada.
The typical Money Mart customer accurately represents the average, working Canadian. Statistically, the average customer is 32 years of age and employed with an annual income at the national average – 82% of all customers are under the age of 45.
The vast majority of Money Mart customers have a bank account, but prefer to use Money Mart for our service attributes.
Surveys indicate the top three reasons people use Money Mart are:
Since opening our doors in 1982 we’ve come a long way from a specialized cheque cashing company to a full service shop of convenient financial solutions. Through frequent research and development we’re continuously adding to our menu of products and services and are constantly improving our systems, policies and procedures to maximize customer satisfaction, maintain industry leadership and take care of our employees.
Cheque CashingWe cash all kinds of cheques** including US and small business cheques. With fees as low as 3.00% plus $3.99 item fee, our cheque cashing service provides an affordable, convenient option for customers looking to avoid cheque holds and access cash outside of traditional business hours.
Payday LoansFrom unexpected expenses, to bridging a ‘cash crunch’ between paydays, our unsecured, short term loans offer an immediate cash solution. By using Money Mart, customers benefit from low, low, rates and a hassle-free application process to receive 30-50% of their net pay in cash. As a founding member of the Canadian Consumer Finance Association, we protect customers from revolving debt with our best business practices.
Western Union Money Transfer®Through the Western Union® network, customers may quickly and securely transfer funds to more than 225,000 agent locations in over 190 countries worldwide. Customers may also purchase Money Orders.
EasyTax®During tax time customers can take advantage of our professional tax experts and let them do the paperwork. We guarantee the maximum return possible† and even offer same day cash refunds.††
Currency ExchangeMoney Mart is one of the largest foreign currency exchange dealers in Canada, with competitive rates on all major currencies.
Bill PaymentsOur customers can make electronic bill payments to more than 2,400 companies.
Titanium+® Prepaid Mastercard®Get more control with the Titanium+ Prepaid Mastercard Show your card who's boss.
*Based on a comparison of competitor payday loans of $200.00 or greater. **Ask a CSR for details. Some conditions apply. †Must meet published criteria. Ask a CSR for details. ††EasyTax service is only available on refunds of $100.00 or greater. Same day service applies to fully completed applications with required documentation submitted by Noon or prevailing turnaround time deadline. Same day refunds only apply to federal returns. Other conditions apply. See store for details. EasyTax® is a registered service mark of National Money Mart Company. © 2018 National Money Mart Company. All rights reserved.